At TRIMX Men's Salon, we strive to provide exceptional service. Our policies are designed to ensure transparency and fairness for all our clients.
TrimX Men's Salon reserves the right to refuse or cancel any service appointment.
Appointments may be cancelled by the salon at its discretion due to reasons including, but not limited to:
Suspected fraudulent transactions.
Transactions not aligned with our Terms of Service.
External circumstances outside the control of TrimX Men's Salon, such as logistical issues.
If a customer requests a refund due to overpayment or other valid reasons after the service has been delivered, the refund will be processed within 10-15 business days from the date of the refund request.
If a customer cancels an appointment before the service date, a full refund will be issued.
If the appointment has been confirmed but not yet provided, it may still be cancelled, but TrimX Men's Salon may deduct a fee for reservation and administrative costs.
Services rendered cannot be refunded. Once a service is completed, cancellation is not possible.
Any services that are provided on a non-refundable basis will be clearly marked as such, such as special promotional offerings.
In cases of failed or duplicate transactions, the full amount charged will be refunded.
For any cancelled appointment or failed transaction, transaction charges imposed by banks or credit card companies may not be refunded.
TrimX Men's Salon does not guarantee the exact timing of refunds reaching the customer's bank/card account.
For partially cancelled services, the refund will correspond only to the part of the service that was cancelled.
This policy is intended to ensure both transparency and fairness to all clients while considering the operational needs and conditions of the salon. For the most accurate details and any specific queries, clients are encouraged to contact us.
